Completion date: March 31, 2016
Location: Gainesville, FL
Why did the customer contact us?
The carpet had a pet urine stain and strong odor which the customer wasn’t able to remove on her own. She tried home remedies and cleaning equipment but they weren’t powerful enough to remove the stains or odor.
A Gainesville homeowner’s carpets had pet stains and odor from pet urine. Unfortunately, after trying several home remedies for carpet cleaning, nothing was strong enough to remove the stains and odor.
Luckily, we used an enzyme solution and our technician let it sit for several minutes to penetrate the carpets. The enzyme solution was able to break up urine crystals and remove the accompanying odor. He then used a special claw tool to extract the odor and stain from the carpet and padding.